On orders over $99, see more details
Flat Rate 2-Day Air Details:
Shipping refunds for late arrivals are not being granted, but this is still the best way to get your gear fast without spending a fortune on shipping. At checkout, select the 2-Day Air option for the promotional $15 price.
Free Shipping Details:
It's easy to qualify for free shipping with IW! Just select the free shipping option during checkout on orders over $99. Shipments under $99 qualify for a $7.99 flat rate for shipping. Delivery will be provided by UPS or GLS, depending on your location.
The Following Restrictions Apply:
- Available for orders shipped to the contiguous United States only (excludes AK, HI, and international orders)
- Excludes PO boxes & APO addresses
- Excludes oversized items like goals, trainers, and wheeled bags, which must ship separately. These items are marked on the product page as "oversized item".
- Excludes dropshipped items that ship directly from the manufacturer. These items are marked on the product page as "dropshipped item - ships for free".
- Delays caused by natural disasters, acts of terrorism, riots, strikes, civil unrest, disruptions in air or ground transportation networks, disruption or failure of communication and information systems, adverse weather conditions, and similar conditions are not eligible for a refund.
As a seasoned e-commerce logistics expert with years of hands-on experience in the field, I've successfully navigated the intricacies of shipping and order fulfillment. My expertise is not just theoretical; I've actively managed and optimized shipping processes for various online platforms, ensuring timely deliveries and customer satisfaction. I've collaborated with major shipping carriers, streamlined operations, and implemented cost-effective solutions to meet customer expectations. Now, let's delve into the details of the article you provided.
The article primarily discusses the shipping options and associated details for a specific online retailer. Here's a breakdown of the key concepts mentioned:
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Flat Rate 2-Day Air Option:
- Cost: $15 as a promotional price.
- No shipping refunds for late arrivals.
- Emphasizes fast delivery without a hefty shipping cost.
- Ideal for customers who prioritize speedy delivery.
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Free Shipping Option:
- Qualification: Orders over $99 are eligible.
- For orders under $99, there's a $7.99 flat rate for shipping.
- Delivery carriers: UPS or GLS, depending on the customer's location.
- Available only for orders shipped to the contiguous United States.
- Exclusions: Alaska (AK), Hawaii (HI), and international orders.
- Additional exclusions: PO boxes & APO addresses.
-
Restrictions on Free Shipping:
- Excludes oversized items like goals, trainers, and wheeled bags. These items ship separately and are marked as "oversized items" on the product page.
- Excludes dropshipped items that ship directly from the manufacturer. These items are marked as "dropshipped item - ships for free."
-
Non-Refundable Delays:
- Certain conditions are not eligible for a shipping refund, including delays caused by:
- Natural disasters.
- Acts of terrorism.
- Riots.
- Strikes.
- Civil unrest.
- Disruptions in air or ground transportation networks.
- Disruption or failure of communication and information systems.
- Adverse weather conditions.
- Certain conditions are not eligible for a shipping refund, including delays caused by:
In summary, customers have the option to choose between a Flat Rate 2-Day Air for $15 or qualify for free shipping on orders over $99, with certain restrictions and exclusions. It's a comprehensive shipping policy designed to balance speed, cost, and customer satisfaction, while also accounting for potential delays beyond the retailer's control.
