Where do you ship from?
All our products are packed and shipped from Slovenia, European Union.
How fast will my order be processed?
Orders accepted and payed until 12:00 on working day, leave our store the same day, orders accepted and payed after 12:00 on working day, leave our store the next business day.
Do you offer FREE shipping?
We provide FREE STANDARD Shipping on all orders from 199 € (Tax incl.) limited to countries of European Union.
Shipping rates & delivery times within European Union
Shipping rates
ECONOMY (up to 0,5 kg)* | STANDARD | STANDARD PLUS | EXPRESS | |
Carrier: | Slovenian Post | GLS | DHL | DHL |
Price: | 4,99 € | 9,99 € | 19,99 € | 39,99 € |
*does not provide Shipment tracking service.
Delivery times
For Estimated delivery times to your country please consult the table below:
ECONOMY | STANDARD & STANDARD PLUS | EXPRESS | |
Country | Working days | Working days | Working days |
Austria | 5-10 | 2-3 | Next day |
Belgium | 5-10 | 4-5 | Next day |
Bulgaria | 5-10 | 3 | Next day |
Czech Republic | 5-10 | 3-4 | Next day |
Croatia | 5-10 | 1-2 | Next day |
Denmark | 5-10 | 4-5 | Next day |
Estonia | 5-10 | 3-4 | Next day |
Finland | 5-10 | 5-7 | 1-2 |
France | 5-10 | 4-5 | Next day |
Germany | 5-10 | 2-3 | Next day |
Greece | 5-10 | 3-4 | Next day |
Hungary | 5-10 | 2 | Next day |
Ireland | 5-10 | 5-6 | 1-2 |
Italy | 5-10 | 2 | Next day |
Latvia | 5-10 | 3-5 | Next day |
Lithuania | 5-10 | 4-5 | Next day |
Luxembourg | 5-10 | 2-3 | Next day |
Malta | 5-10 | - | 2 |
Netherlands | 5-10 | 4-5 | Next day |
Poland | 5-10 | 4-5 | Next day |
Portugal | 5-10 | 5-6 | Next day |
Romania | 5-10 | 3-4 | Next day |
Slovakia | 5-10 | 3-4 | Next day |
Spain | 5-10 | 5-6 | Next day |
Sweden | 5-10 | 5-7 | Next day |
United Kingdom
We ship our products to United Kingdom via DHL (Standard or Express) shipping services.
Standard Shipping to United Kingdom costs 15,99 €. Estimated delivery time is 4-5 working days (unless the address is located in a remote area).
Express Shipping costs are based on volume weight (see table below).
Estimated delivery time is 1-2 working days (unless the address is located in a remote area).
DHL Express Shipping - United Kingdom | |||
Small box (up to 4 hockey sticks) | Medium box (up to 8 hockey sticks) | Large box (up to 12 hockey sticks) | |
Price (€): | 24,99 | 35,99 | 50,99 |
Please note, duties and taxes are not included in the shipping costs. You are responsible for paying any charges due upon delivery in United Kingdom.
Delivery to Switzerland
We ship our products to Switzerland via DHL Standard or Express Shipping services.
Standard Shipping to Switzerland costs 14,99 €. Estimated delivery time is 4-5 working days.
Express Shipping costs are based on volume weight (see table below).
Estimated delivery time is 1-2 working days (unless the address is located in a remote area).
DHL Express Shipping - Switzerland | |||
Small Box (up to 4 hockey sticks) | Middle box (up to 8 hockey sticks) | Large box (up to 12 hockey sticks) | |
Price (€): | 19,99 | 35,99 | 50,99 |
Please note, duties and taxes are not included in the shipping costs. You are responsible for paying any charges due upon delivery in Switzerland.
Delivery to USA, Canada
We ship our products to USA and Canada via DHL Express Worldwide services. Shipping costs are based on volume weight (see table below).
Estimated delivery time is 3-5 working days (unless the address is located in a remote area).
The tracking information including the exact delivery time will be comunicated via email upon shipment of the products.
DHL Express Shipping - USA, Canada | |||
Small stick box (up to 4 Sticks) | Middle stick box (up to 8 Sticks) | Large stick box (up to 12 Sticks) | |
Price ($): | 19,99 | 39,99 | 59,99 |
PRICES, TAX AND IMPORT DUTIES. You are responsible for paying duties and taxes due upon delivery in your destination country. All of our products are shipped from Slovenia, European Union. Please consult your country's import policty for good shipped from our country.
International (Worldwide) Delivery
We ship our products Internationally via DHL Express Worldwide services. Shipping costs are based on volume weight (see table below). Estimated delivery time depends on the destination of delivery (see table below). Tracking information including the exact delivery time will be comunicated via email upon shipment of the products.
Please note, duties and taxes are not included in the shipping costs. You are responsible for paying any charges due upon delivery in your destination country. Please familiarize yourself with your country's import rules and regulations prior to ordering. We are unable to designate orders as "Gifts", "Free", or otherwise on Customs Declaration Forms.
DHL Express Worldwide Shipping | |||
Country (Estimated delivery Time - Working days) | Small stick box (up to 4 Sticks) | Middle stick box (up to 8 Sticks) | Large stick box (up to 12 Sticks) |
Bosna and Herzegovina (1-2) Macedonia (1) Serbia (1) | 27,99 € | 48,99 € | 62,99 € |
Andorra (2) Canary Islands (2) Iceland (1) Norway (1) Switzerland (1) Turkey (1-2) | 28,99 € | 50,99 € | 70,99 € |
Mexico (2) | 33,99 € | 58,99 € | 82,99 € |
Belarus (2) Kazakhstan (2-4) Russia (1-4) Ukraine (1-2) Georgia (2) | 35,99 € | 64,99 € | 92,99 € |
Australia (3-5) China (2-4) India (2-3) Iran (3-4) Japan (2-3) South Korea (2-3) Taiwan (2) Hong Kong (2) | 37,99 € | 77,99 € | 105,99 € |
Argentina (2-3) Brasil (3-5) Chile (2-3) Colombia (2-3) Namibia (3-4) South African Republic (2-4) Venezuela (2-3) | 39,99 € | 93,99 € | 122,99 € |
Customs, Duties and Taxes
All customs, duties, taxes, surcharges, brokerages, etc., are the responsibility of the customer. These fees are independent of shipping charges and are charged by the mail authority, not Hockey Repar Shop. Please familiarize yourself with your country's import rules and regulations prior to ordering.
Damaged items
If items are damaged during transport (package), immediately inform the courier, who delivered the shipment. In the case of hidden damage of the item the customer is obliged to notify the delivery service in 8 days, counted from the date of shipment received. Prior that we must assess together that the damage was caused only when the shipment was in possession of delivery service.
Out of stock items
If an ordered product happens to be currently unavailable, we will inform you by mail or phone, which you entered upon registration at our online store.